Graduate Certificate in Essentials in Healthcare Safety and Quality*
organizational leadership skills specific to patient safety issues
strategies for proposing and implementing process improvements within your healthcare organization
advanced communication strategies for patient safety success in health care systems, including the CANDOR toolkit
To earn the certificate, individuals must complete the following three courses. Students typically take one course per eight-week term. If courses are taken in consecutive terms, the certificate can be earned in six to eight months.
Patient Safety and Quality Care Improvement:
Introduces students to relevant theory, content, tools and methods in the field of patient safety. Focuses on the historical concepts, demographic trends, and current issues of patient safety and quality care.
Error Science, Risk and Disclosure:
Teaches error theory and systems thinking, as well as methods for risk assessment and patient safety improvement, including high risk contexts for error occurrence. Students will be introduced to what is currently known about effective methods for error disclosure.
Communication and Collaboration:
Introduces advanced communication strategies for patient safety success in the current and future healthcare systems. Topics include enhanced communication skills, individual and group design/presentation techniques, hand-off, chain of command, critical thinking strategies and skills, stress and time management and learning team dynamics.